Terms & Conditions

1. Acceptance of Terms

By using this website and booking our services, you agree to these Terms & Conditions. If you do not agree, please do not use this website.

2. Our Services

Moon Cleaning Houses LLC provides residential cleaning services in Central Islip, NY and surrounding Suffolk County areas. Service inclusions vary by plan and are described on this website.

3. Bookings and Cancellations

• Appointments are confirmed once both parties agree on a date and time.
• Please notify us at least 24 hours in advance to reschedule or cancel.
• We reserve the right to reschedule or cancel bookings due to unforeseen circumstances.

4. Pricing and Payments

Prices are communicated before each service. Promotional offers apply to new customers unless otherwise stated and cannot be combined with other offers.

5. Access to the Property

You must provide reasonable access to the property and inform us of any hazards, pets or valuable items before the service.

6. Satisfaction Guarantee

If you are not satisfied with a completed service, contact us within 24 hours and we will re-clean the affected areas at no additional cost.

7. Liability

Our team is fully insured. Our liability is limited to the value of the service provided, except where prohibited by law.

8. Intellectual Property

All content on this website, including text and graphics, belongs to Moon Cleaning Houses LLC and may not be reproduced without written permission.

9. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will always be published on this page.

10. Contact

Questions about these terms? Contact us at hello@mooncleaning.com or (631) 555-0100.